Mark your calendar for upcoming Zoom app updates
Can’t sign into your Zoom desktop app?
If you are getting this error;
“Your app version needs to 5.12.8 (10232) or higher to sign in. Please contact your IT team to update your app”
Making sure your apps are up to date is key to staying secure and protecting your data. If you’re a McMaster student, faculty or staff using the Zoom app, keep an eye on the upcoming updates and make sure to run them.
Zoom releases updates and minor fixes for reported bugs on a regular basis and recommends that users stay current with the latest version of the Zoom app to leverage any new functionality and security features.
McMaster UTS will be updating the minimum client version to all users on a quarterly basis. The next update is scheduled for Thursday November 17th, 2022.
The next time you log into your Zoom after the scheduled release, you may be prompted to install the updates prior to using the app if the current version is below the min. Please take this into consideration and give yourself enough time to run the update before starting or joining a meeting.
If your device is a managed device, your local IT support may need to update Zoom for you.
What are the minimum requirements for the update?
- Windows: 5.12.8
- Mac: 5.12.8
- Linux: 5.12.6
- iOS: 5.12.2
- Android: 5.12.8
- VDI: 5.12.6
Note: if you use a Zoom link in a browser, no update is necessary.
To learn more about how you can upgrade your Zoom app manually and keep up to date with News, Updates, Frequently Asked Questions, and Learning Opportunities we recommend you bookmark: https://uts.mcmaster.ca/services/computers-printers-and-software/zoom/
For support, please contact UTS or your local IT department.Service Updates, Zoom