Please be advised the Mosaic Campus Solutions system will be unavailable from Friday, August 21 at 5:00 p.m. to Monday, August 24 at 8:00 a.m. due to a system update.
This service interruption will impact users accessing Campus Solutions services in Mosaic, such as the Student Centre and Faculty Centre. This update will not affect HR and Finance services in Mosaic, such as Pay Statements or Travel & Expenses.
Mosaic Campus Solutions system is expected to be fully operational by 8:00 a.m. on Monday August 24.
Please contact University Technology Services (UTS) at firstname.lastname@example.org if you experience any issues beyond this timeframe.
What should I expect after the Mosaic Campus Solutions update?
This is the last in a series of Mosaic system updates to be made this summer. Users should not expect any major changes to Mosaic functionality after this update, but may notice small adjustments in fonts and design. Details of the expected changes are provided in this document: Mosaic Updates.
Please note that after the upgrade you may experience Mosaic pages not displaying properly due to a browser caching, and the search function is temporarily disabled. Step-by-step instructions to clear your cache and resolve this issue are available in this document: Mosaic Update – Known Issues.
We appreciate your patience and understanding.