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University Technology Services

UTS

Student Mail

StudentMail is the McMaster-provided email account for undergraduate and graduate students. This is used to communicate with professors, peers and faculty. StudentMail is the only email where staff and faculty can communicate with students.

If you have any questions, or are unable to resolve your issue, get support via the Service Desk

Service Desk

Who can use it?

Undergraduate and Graduate students.

How to get it

You must activate your MacID to use this service. StudentMail can be accessed online at studentmail.mcmaster.ca

 

How much does it cost?

This service is free.

Service availability

24/7

Service Provider

McMaster StudentMail is powered by Google (G-mail).

Frequently Asked Questions

Complete instructions on setting up various devices can be found at IMAP Setup Page.

Students email accounts will expire the January 31st after your convocation. Contact the Alumni Association the McMaster Alumni Association for email forwarding.

Please refer to our web page Adding or Changing an External Email Account for full instructions.

NOTE: It will take 24 hours for this change to take effect. Mail will not be delivered to your account until the following day

Your primary email address in Mosaic is set to another account. All mail sent to you @mcmaster.ca is now going to that account and bypassing your mcmaster.ca account.

To change this, please refer to the instructions for setting the primary email account.

NOTE: It will take 24 hours for this change to take effect. Mail will not be delivered to your account until the following day

Email account with access to Google Drive (unlimited storage), Google Calendar and Google Docs. Additional Google apps may be rolled out as they become supported.