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University Technology Services


Google G-Suite

Google Apps for Education email account is how students at McMaster communicate. Using Google Apps for Education is subject to McMaster University’s policies and Code of Conduct.

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk.

Service Desk


  • Your account will be automatically created for you when you become eligible for studentmail.
  • All currently enrolled McMaster full-time and part-time students, who are not permanent full-time McMaster employees, are eligible for Google Apps for Education email.
  • Eligibility for email accounts is dependant upon your enrolment status. You must be enrolled in classes to be eligible for your email.
  • Upper level students will have their email accounts continue as long as they are enrolled in classes.
  • Access to Google Drive, Calendar and related documents through your McMaster account will expire when your student email account expires. An expired account is subject to deletion.
  • The web login for your student email account is

What’s Included in Google Apps for Education

At this time, students have four Google Apps they can use for the duration of their stay at McMaster.

  • Google Email: this is the official way students must communicate with staff and faculty members. This email account is separate from your personal Gmail account.
  • Google Drive: this is a cloud-based storage drive which provides up to 5 GB of data and is available anywhere the student is connected to the interent.
  • Google Docs: this is an online word processing and real-time collaboration tool which allows for spreadsheets, text documents and presentations. These are compatible with Microsoft Office programs and can be stored in Google Drive.
  • Google Calendar: this is an online calendaring system that syncs events from email, invites, and all other activities students need to organize.