This new feature generates an AI-powered live transcription and is enabled by the meeting host or co-host for all meeting participants. Once enabled, participants have the option of hiding the live transcription or displaying the transcription in a chat-like format.
Note: Users must update their Zoom client app to version 5.0.2 or higher. See below for steps on updating your Zoom client.
Zoom live captions need to be turned on in your McMaster Zoom account in order to work. To activate this feature:
After completing the steps to Enable Live Transcription, you can turn on live transcriptions when in a Zoom meeting.
When live transcription occurs, subtitles appear at the bottom of the screen as the speaker talks. Subtitles update in real-time to provide accurate context.
Turning on subtitles or viewing the live transcript
Use an External Microphone
Consider using an external microphone/headset when participating in Zoom meetings. This generally results in better audio quality, so when automatic transcription turns your words into text, that text will more accurately match what is being said verbally.
If you have a mobile phone headset that works with your computer (or whatever device you are using to connect to Zoom), try using that headset when connecting to Zoom.
This makes it easier for others to follow the automatic transcript or subtitles.
Take Turns to Make It Clear Who is Speaking
Zoom’s active speaker tracking is used to mark who said what. If one person is talking and then another person starts talking right after them, it can take a second or two before Zoom updates the transcript with who is speaking at that time. Pause briefly before taking your turn.
If you already have the Zoom desktop client installed, you can check for updates:
Remember to use clear and concise language, a good quality microphone, and ensure one person speaks at a time.
For additional information about this new feature, please check out the Zoom support documentation.