Changes to Multi-Factor Authentication (MFA) Push Notifications
Starting May 8th, Microsoft will be adding a number-matching feature to MFA push notifications approved through the Microsoft Authenticator App. This change will help safeguard McMaster’s information security and protect sensitive data.
What is changing?
McMaster students, staff and faculty using push notifications on the mobile Microsoft Authenticator App will be shown a 2-digit number on screen when signing into their account and will be prompted to enter the number on their mobile device.
Here is what the new MFA notification prompt will look like:
Open the Microsoft Authenticator app, then enter the number from the screen into the ‘Enter number here’ field and tap ‘Yes’:
See below for a video of the entire process
What do I need to do?
Please ensure that you upgrade to the latest version of the Microsoft Authenticator App (App Store and Google Play Store) for enhanced security and optimal experience.
If you are already using the latest version of Microsoft Authenticator, you are not required to take any further action. The new MFA process will be implemented automatically.
What if I don’t use the Microsoft Authenticator Push Notifications?
Your login process will stay the same. This change will only impact individuals who use push notifications to sign in.
To see a list of FAQs related to MFA number matching, please see here.
If you have any issues, or require additional assistance with MFA number matching, please contact the UTS Service Desk.Service Updates