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University Technology Services

To support a more secure experience, McMaster will soon be requiring all students, faculty members, staff, active alumni and retirees reset their MacID password. University Technology Services (UTS) will be providing resources and guidance for a seamless password reset.

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Learn everything you need to know about resetting your MacID password and securing your McMaster IT experience with SSPR!

Secure your Account

Check out the student email migration page to get info on updates, FAQs, training and more. Please note that not all students will be migrated at the same time.

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Technology Resources for McMaster Students

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Resources for Working Remotely

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Multi-Factor Authentication

Multi-Factor Authentication for Microsoft users is here! Pre-register now!

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To get information on the current status of all UTS Services and Service Bulletins please visit the UTS Service Dashboard

Service Dashboard

Log a ticket with the Service Desk and one of our UTS staff will be happy to help you.

Service Desk

IT Support for everyone!

Students

Services for students including MacID, student email and more.

Services for Students

Staff

Support services for MacID, Mosaic, Employee Email and more.

Services for Staff

Educators

Support services for MacID, Mosaic, Employee Email and more.

Services for Educators

View a list of all McMaster licenced software, availability and download links

Quick Links

Software	Licensed for	Download
Azure Dev Tools for Teaching	STEM Students and Faculty	Download Azure
Camtasia	Faculty and Instructional Assistants	Download Camtasia
MATLAB	Faculty, Staff and Students	Download MATLAB
Microsoft Teams	Faculty, Staff and Students	Download teams
Office 365	Faculty, Staff and Students	Download office 365
SAS	Available for Purchase	Download sas
TrendMicro Anitvirus	Free for McMaster Owned Devices	Download Trendmicro
UTS Quick Support (Windows)	Faculty, Staff and Students	Download (Windows)
UTS Quick Support (Mac)	Faculty, Staff and Students	Download (Mac)
VMWare Academic Program	Faculty, Staff and Students	Download vmware
Windows	Faculty, Staff and Students	Learn More on Windows
Virtual Private Network	Faculty, Staff and Students	Learn More on VPN
Zoom	Faculty, Staff and Students	Download zoom

University Technology Services

UTS

IT Support for everyone!

Students

Staff

Educators

Popular Topics

Avenue to Learn

Changing your MacID Password

Email

LinkedIn Learning (Lynda.com)

MFA for Microsoft 365

Office 365

Virtual Private Network (VPN)

Zoom

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