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University Technology Services

UTS

MacHub

Welcome to MacHub — Your Online Student Support Hub at McMaster!

Starting university can be exciting—but also a little overwhelming. That’s where MacHub comes in.

MacHub is your personalized online platform designed to make your life at McMaster easier, more organized, and more connected. Whether you’re looking for academic advice, trying to figure out how to enroll in a course, or just need a quick link to Avenue to Learn, MacHub is your go-to starting point.

Information Box Group

What Can You Do on MacHub? MacHub Tools

MacHub brings together the tools, support, and information you need to navigate university life with confidence—so you can focus on what matters most: your success.

Why Use MacHub?

Because university life is busy—and MacHub helps you manage it all in one place. It’s:

  • Simple – No more digging through different websites.
  • Personalized – Tailored to your program and needs.
  • Efficient – Get help faster and stay organized.

How Do I Access MacHub? Access MacHub

Getting started is easy:

  1. Visit machub.mcmaster.ca
  2. Or simply click the link in this card to get started.
  3. Log in with your MacID and password.
  4. Explore your dashboard and start connecting with the support you need.

Show Me How MacHub Works

Watch this brief video introduction to see how MacHub works in real time.

What Do I Need to Access MacHub?

You will need your MacID and password to login to MacHub. If you forget your MacID or password, you can reset it online.
If you need assistance logging in, please contact the UTS Service Desk.

If you are an employee that provides service through MacHub, please login here.

MacHub - Frequently Asked Questions

MacHub is McMaster’s personalized online platform that connects students with academic support, answers to common questions, and quick access to key university tools. Plus, new features and functionalities are on the way!

All current McMaster undergraduate and graduate students can use MacHub to access support and services.

MacHub features include the ability:

  • Book appointments with academic advisors
  • Submit questions and track responses
  • Browse FAQs on topics like course enrollment, minors, and exam deferrals
  • Access quick links to Avenue to Learn, Oscar+, and Mosaic
  • and MUCH more!

Visit machub.mcmaster.ca and log in using your MacID and password. Log in to MacHub right here: Access MacHub.

Yes! You can access MacHub anytime. While advisor responses may come during business hours, the platform itself is always available.

Yes. MacHub keeps a record of your submitted questions and appointment history so you can easily refer back to them.

If the FAQs don’t cover your question, you can submit a new inquiry directly through MacHub, and someone from your faculty or support team will get back to you.

We value your feedback!

MacHub is currently in its first release.

We will be continuously enhancing and improving the service in future releases based on feedback from students and staff.

Send us your feedback via our Microsoft Form. Send Feedback.