How to contact UTS
By Phone
(905) 525-9140 X2HELP(24357)
Monday – Friday
8:30 a.m. – 4:30 p.m.
Live Chat
Our Live chat located in the bottom right hand corner of this page, the Homepage, and the Core Services Page.
Client Services will operate extended support hours as of June 14: Live Chat
- 8 a.m. – 6 p.m. Monday – Thursday
- 8 a.m. – 5 p.m. Friday
Self Service
Visit our Core Services page to find what you need or log a service ticket for additional support.
More Places for Support
OFFICE OF THE REGISTRAR
UTS Leadership
Gayleen Gray
University Technology Services (UTS)
BSB Room 246/B
(905) 525-9140 ext. 23610
Email: gayleen.gray@mcmaster.ca
Kevin de Kock, Director of Enterprise Solutions & Applications
University Technology Services (UTS)
BSB Room 246/E
(905) 525-9140 ext. 21804
Email: kevinde@mcmaster.ca
Richard Godsmark, Director of IT Strategy and Services
University Technology Services (UTS)
BSB Room 246/F
(905) 525-9140 ext. 21888
Email: godsmar@mcmaster.ca
Paula Brown-Hackett, Acting Director, Campus Infrastructure Systems
University Technology Services (UTS)
BSB Room 246/F
(905) 525-9140 ext. 27070
Email: pbrownh@mcmaster.ca
Tracy Dallaire, Director of Information Security
University Technology Services (UTS)
BSB Room 246
(905) 525-9140 ext. 27871
Email: dallairt@mcmaster.ca