How to contact UTS
By Phone
(905) 525-9140 X2HELP(24357)
Monday – Friday
8:30 a.m. – 4:30 p.m.
Live Chat
Our Live chat located in the bottom right hand corner of this page, the Homepage, and the Core Services Page.
Live Chat Hours as of August 23:
- 8 a.m. – 9 p.m. Monday – Thursday
- 8 a.m. – 6 p.m. Friday
- 1 p.m. – 5 p.m. Sunday
Self Service
Visit our Core Services page to find what you need or log a service ticket for additional support.
More Places for Support
Technology Resources & Support for Instructors
OFFICE OF THE REGISTRAR
UTS Leadership
Gayleen Gray
University Technology Services (UTS)
BSB Room 246/B
(905) 525-9140 ext. 23610
Email: gayleen.gray@mcmaster.ca
Kevin de Kock, Director of Enterprise Solutions & Applications
University Technology Services (UTS)
BSB Room 246/E
(905) 525-9140 ext. 21804
Email: kevinde@mcmaster.ca
Richard Godsmark, Director of IT Strategy and Services
University Technology Services (UTS)
BSB Room 246/F
(905) 525-9140 ext. 21888
Email: godsmar@mcmaster.ca
Paula Brown-Hackett, Acting Director, Campus Infrastructure Systems
University Technology Services (UTS)
BSB Room 246/F
(905) 525-9140 ext. 27070
Email: pbrownh@mcmaster.ca
Tracy Dallaire, Director of Information Security
University Technology Services (UTS)
BSB Room 246
(905) 525-9140 ext. 27871
Email: dallairt@mcmaster.ca