Top Tech Tips
Top Tech Tips
Prepare and get tech-ready for the semester. This page will help you access key tech tools. Your faculty or program will share details on the required online learning tools, but you can get tech-ready by ensuring you have access to crucial IT services.
Get to know online learning tools
Get the support you need
Chat bot and live chat, able to answer general inquiries 24/7 and provides you the option of connecting virtually with a UTS Service Desk employee. Our live chat is located in the bottom right-hand corner of our website.
WEB AND VIDEO CONFERENCING TOOLS
McMaster has three recommended web and video conferencing tools for students. The specific video conferencing tools will be specified by the instructor. Some instructors may require the use of some or all of these tools.
Microsoft Teams is a highly collaborative platform and allows students to host and participate in video conferences, share and edit documents together and engage with rich chat functionality. All students can access Microsoft Teams through their Microsoft 365 license. Student-specific training sessions for Teams are also available.
All eligible McMaster faculty, staff and active students now have access to licensed accounts. In some cases, users may need to make an additional request to obtain a zoom license. You can use Zoom on a laptop, smartphone or tablet through your browser or app.
*NOTE: Students need to activate their accounts by signing in via the zoom portal for McMaster with MacID and password. Failing to do so will prevent the use of features such as breakout rooms.
While licenses are available for the campus community, UTS strongly recommends that students, staff and faculty members use Microsoft Teams for any sessions or interactions containing sensitive information. Students can view a ‘Features & Use Cases’ comparison table here, which shows the strengths, accessibility and security levels of each McMaster-provided web and video conferencing tool.
ADDITIONAL TECH RESOURCES
These additional tech resources will allow students to maintain their access to McMaster tools from online.
Students can access UTS computer labs anywhere with internet. Currently, the Virtual Desktop service has a capacity of 330. When you are finished using these services, please promptly logout so others can access resources. This service is available 24/7
LinkedIn Learning is an on-demand learning platform to help learners gain professional, technical and career skills. All students have access to LinkedIn Learning and do not need a LinkedIn profile.
McMaster’s libraries are dedicated to providing students with research and learning resources, expert help and friendly service as it moves online. Many resources have increased remote access, such as e-books, journals, databases, along with off-campus access to computers.
McMaster provides opportunities for software licenses to be purchased at reduced educational prices or at no cost. Software licenses available for purchase are only available to staff and faculty and must be purchased with a McMaster account.
Information Box Group
|Azure Dev Tools for Teaching||STEM Students and Faculty||Download|
|Camtasia||Faculty and Instructional Assistants||Download|
|Cortex||Faculty and Staff||Download|
|Mathematica||Faculty, Staff and Students||DOWNLOAD|
|MATLAB||Faculty, Staff and Students||Download|
|Office 365||Faculty, Staff and Students||Download|
|Read&Write||Faculty, Staff and Students||DOWNLOAD|
|SAS||Available for Purchase||Download|
|TrendMicro Anitvirus||Faculty and Staff||Download|
|UTS Quick Support (Windows)||Faculty, Staff and Students||Download (Windows)|
|UTS Quick Support (Mac)||Faculty, Staff and Students||Download (Mac)|
|VMWare Academic Program||Faculty, Staff and Students||Download|
|Windows||Faculty, Staff and Students||Learn More|
|Virtual Private Network||Faculty, Staff and Students||Learn More|
|Zoom||Faculty, Staff and Students||Download|
Some programs may require higher performing devices, so students should refer to their faculty, department, or program for more specific device recommendations.
|Operating system||Windows 10||
Big Sur 11.0 (or latest)
|Web browser||Firefox or Google Chrome||
Firefox or Google Chrome
1024 x 768
1024 x 768
|Processor||Intel Core i5 7th or 8th generation minimum||Intel Core i5 7th or 8th generation minimum or Apple M1 processor|
|RAM/Memory||16 GB minimum||16 GB minimum|
|Hard drive (Storage)
||256+ GB minimum, 500 GB recommended (SSD-Solid State Disk recommended)||256+ GB minimum, 500 GB recommended (SSD-Solid State Disk recommended)|
|Wireless||Wi-Fi 5 (802.11ac) minimum Wi-Fi 6 (802.11ax) recommended||Wi-Fi 5 (802.11ac) minimum Wi-Fi 6 (802.11ax) recommended|
||USB or Bluetooth with built-in mic||
USB or Bluetooth with built-in mic
Information Box Group
Don’t take the bait. Stay up to date on email phishing tactics used by criminals. Many phishing emails will try to lure you by clicking a link, downloading an attachment, or giving up personal information. Identify phishing scams, Report suspicious emails to email@example.com, and Delete the email from your inbox and deleted folder. Click the link to find more information and visit our Phish Bowl!
Protect yourself from malicious software. All computers are vulnerable to malware, and Android mobile devices have become increasingly a target. These threats have the potential to seriously disrupt your studies. Block and reduce these malware attacks by securing your devices.
Anti-Virus Software - Anti-Virus Software
It is important to protect all your computers and mobile phones with anti-virus software. The most common way for malware to infect your device is through your web browser. This is why phishing emails entice you to click on links! Installing a browser security and/or privacy plugin provides an additional layer of protection against malware.
Choose an anti-virus product that you trust and run periodic scans of all of your files. Keep all of your software up to date. And most of all, practice safe browsing!
Available anti-virus software
- TrendMicro Anti-Virus Licenses are available for purchase on the Campus Store website.
- The McMaster IT Security Team also recommends Microsoft Defender, AVG, Bitdefender.
Read this article for more detailed information about anti-virus software and how it works to protect your devices
Passwords should be Long, at least 8 characters. They should be Complex and not contain common dictionary words or names, while also using a mix of numbers, upper case, lower case, and symbols. Use a Unique password for your MacID that is separate from other accounts. Your password should also be Secret—never share it with anyone.