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University Technology Services

UTS

Computer Labs

UTS manages multiple computer labs across campus. In-person computer labs will be open for the winter 2024 term. Information and support for faculty, students, and staff can be found below.

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk

Service Desk

Service Information for 2024

Labs are being configured to allow for students to bring their own device and connect remotely, as well as shared devices. Students are advised to bring their devices as shared resources are limited. Instructions to connect your device can be found in the ‘How to Connect’ tab.

Who can use it?

Students, Educators and Faculty

How to get it

Academic Bookings: UTS computer labs are primarily available for undergraduate classes.

All sporadic (one or several booking per term) academic bookings are done through the Campus Enterprise System: View Bookings

Service Availability

8:00AM-11:00PM 7-Days a week excluding University Holidays.

How much does it cost?

Academic bookings: There is no cost associated for undergraduate students.

Academic usage of the lab: The requester is responsible for cost of any faculty/course specific software applications and their licensing.

Location

UTS manages several computer labs located in 3 different buildings on campus:

  • Burke Science Building (BSB) Rooms 241, 244, 249
  • John Hodgins Engineering Building (JHE) Rooms 233, 234
  • Kenneth Taylor Hall Building (KTH) Rooms B121, B123

The computer labs are available to all undergraduate students during the hours of operation. Specific lab rooms may be unavailable during course bookings.

 

Computer Labs – Virtual Desktop

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk.

Service Desk

Labs are being configured to allow for students to bring their own device and connect remotely, as well as shared devices. Students are advised to bring their devices as shared resources are limited. Instructions to connect your device are below.

What is Virtual Desktop?

Windows Virtual Desktop is a virtualization service that runs in the cloud.

Who can use it?

All UTS Computer Labs may be reserved for use by a class or group. Access to computers and courses will be available to students remotely. Priority is always given to academic (class related) reservations.

Service Availability

All labs are available daily (including Saturday and Sunday) 8:00 am to 11:00 pm.   Limited availability 11 pm – 8 am.

Software Availability

Click the link below to view a comprehensive list of provided lab software.

Software Availability

Why use Virtual Desktop?

It gives you instant access 24/7 to a fully configured virtual university computer. You can use this service to access:

  • A range of specialist software applications without the need to download on your personal or work device.
  • Windows Virtual Desktop is a managed virtual desktop service that includes many security capabilities to keep your organization safe.

How to get it

To use the virtual desktop, you will need to install Microsoft Remote Desktop client (recommended) or use a web browser.

Select your Operating System below and follow the accompanying steps.

For instruction on how to book a UTS computer lab

Click Here

Installing Virtual Desktop

Windows Steps for Windows

Apple macOS Steps for Mac

Note: Applies to: macOS 10.14 or later.

Android Steps for Android

Dell Wyse Thin Client Learn More

Web Client Steps for Web Client