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University Technology Services


McMaster web and video conferencing guide

This is a brief comparison table of key features available across McMaster-provided web and video conferencing tools. These tools are all available to McMaster staff, faculty, and students at no cost.

video conference













Max capacity

300 250* 1000 Teams: There is currently a limited pilot to test out  Teams with 1000 participants. Teams can also support a view-only meeting for up to 20,000 participants. Faculty can apply to access these features here.

Technical support

UTS IT support UTS IT support MacPherson Institute support  


For public-facing or open meetings *Recommended for confidential sessions *Recommended for confidential sessions

Participant management functionality adds a layer of security. MS Teams allows closed groups within the McMaster 365 environment with associated McMaster credentials. 

Zoom: Recommended for open or public-facing sessions. Accessing Zoom through the McMaster campus-wide license adds a layer of security, compared to an individual account. Please see the Zoom support page for other ways to make your meetings as secure as possible within this platform.

WebEx: McMaster’s IT Security team recommends using WebEx for highly sensitive information. Cisco Webex provides strong encryption, compliance visibility and control, both within McMaster, or even when collaborating across company lines.

Accessibility & captioning

Live, searchable, editable captions available (Transcript plugin available with Live, searchable, editable captions available Human transcription

Accessible documents webinar for Teaching in Microsoft Teams.

Zoom and WebEx: Remote teaching and captioning information. 

Accessibility considerations outside of captioning available on the Accessibility Hub.

File sharing

No Yes Yes  

Teams: Share files in a chat during the meeting.

WebEx: Select files, such as PowerPoint presentations, can be shared as a document with participants. Learn more here.


No Yes Yes  

Teams: See examples of how McMaster community members are integrating 365 applications.

WebEx: Can be integrated with other collaborative productivity tools like Trello, Google Drive, etc.

Screen sharing

Yes Yes Yes


Yes Yes Yes

: Save to cloud or local computer. Host can share and download. If a co-host is in a breakout room, they can record the breakout room discussion.

Teams: The recording is saved to Microsoft Stream and the link is posted in the meeting chat or channel automatically.

WebEx: Save to cloud or local computer. Host can share and download.

Meeting notes

No Yes  No Teams: OneNote integration.


Yes Yes Yes

Zoom, Teams & WebEx:
Participants can provide non-verbal feedback, such as ‘raise hand’, ‘yes’, ‘no’, ‘like’, ‘dislike’

Teams & WebEx: Collaboration tools can be integrated for note-taking.


Yes Yes  Yes  

Zoom & WebEx: Host can save the chat transcript manually / set to auto save. Participants can send messages to each other privately or to the group.

Teams: Chat transcript automatically saved within the application. Threads of conversation can also be created and continue post-meeting.

Waiting room

Yes Yes  Yes

: Host can enable a waiting room to admit participants. This requires monitoring during the meeting.

Teams: Participants are automatically approved to join a call if they are part of a Team.

Host controls

Yes Yes Yes All: Host can mute all audio from participants, stop their video, or remove them from the meeting.


Yes Yes Yes

Zoom & WebEx:
Host can enable polling for a Zoom session by following these steps. WebEx presenters can enable a similar feature, using these instructions.

Teams: Polling is now available for your use. McMaster community members can leverage Microsoft Forms within a Teams group channel (i.e. course Teams), but not 1:1 chats. See this article for how to leverage Forms to poll a group within Teams.

Breakout rooms

Yes No Yes

Hosts can create breakout rooms

Teams: Hosts can create breakout rooms

WebEx: Hosts can create and enable participants to create breakout rooms.


Yes Yes Yes

Zoom & WebEx: 
Hosts can view attendance reports by logging in to their account.

Teams: Participant attendance can be downloaded by the organizer of the Team.