Who can use it?
Students, alumni, applicants, faculty members, staff, POIs and retirees.
How much does it cost?
This service is free.
How to get it
Users automatically receive a MacID when their relationship to the university has been identified.
Activating your MacID
- Your MacID can be activated at https://maciam.mcmaster.ca
- Click on Need help with your MacID (above the LOGIN button)
- Select the option “I Want to Activate My MacID” and follow the prompts
MacID is used to authenticate services, such as:
- Microsoft 365
- Virtual Private Network (VPN)
- Avenue to Learn
- Student Print Services
Frequently Asked Questions
An external email is mandatory for activation. When you activate your MacID, a temporary password will be sent to your external email account.
Individuals who are not a McMaster employee but require access to Mosaic as part of their job function are considered to be Persons of Interest. The Person of Interest designation grants a MacID and an email account on the McMaster server. The Person of Interest request form is available at https://servicedesk.mcmaster.ca. A personal ID number and barcode will be provided to activate your account. You may activate your MacID immediately.
Employees have the ability to request Guest MacID accounts for Wi-Fi access as needed.
If you are a guest, please make arrangements with your McMaster contact for a guest account.
To request a Guest Account, see instructions here: Request Guest Wi-Fi access
Note: additional authorization may be required for some system access