UTS Quick Support

UTS QuickSupport allows your UTS technical support person to assist you by seeing what you are seeing and perform required tasks, all without needing an on-site visit! Using UTS QuickSupport allows us to provide remote assistance to you, cutting down on response time and minimizing the impact on your workday.

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Please Select your Operating System below:

Download (Windows)

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The QuickSupport tool only allows your support person to access your computer when you, the user initiate the session. Your session lasts as long as you have the UTS QuickSupport program open. Once the UTS QuickSupport program is closed, the session ends and another session can only be initiated once again by you.

Support personnel can never access your system with your permission, which you give them by sharing the new session password each time.

All QuickSupport versions use full encryption. Encryption is based on 1024bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today’s standards. The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream.