Effective January 15, 2025: McMaster University is implementing two key changes to Microsoft storage limits that will impact all students, faculty, staff, and retirees. Click to read the announcement.
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University Technology Services

UTS

Telephone, Long Distance & Service Pricing

TELEPHONE SERVICES/PRICING

Deskphone & Softphone Application:  $28 per month; includes: deskphone, softphone application, voicemail, voicemail to email, audio/video conferencing, 24/7 maintenance

Softphone Application ONLY:  $12 per month; includes:  softphone application (up to 3 devices) voicemail, voicemail to email, audio/video conferencing, 24/7 maintenance

Network Drops & Cabling
Prices vary. Please contact us directly to receive pricing.

Long Distance Options

Wide Area Calling (WAC) –  UPDATE as of April 2023:  What is WAC?  It is unlimited Area Calling for North America, Canada & US (not including Alaska, Hawaii & Northwest Territories)  $7 per month.  This feature must be requested.

Long Distance Pin
Charges are per 1.5 cents per minute for Canada & US.  International calling fees vary.

Service Charges
$70 (minimum) service charges for adds and changes to existing lines. Prices vary regarding different areas and requests.

OPTIONAL SERVICES

Voicemail Box Only (no phone equipment):  $5/month

Shared Telephone (Multiple voicemail boxes associated with one phone/extension:  2-5 Voicemail Boxes $5/month; 6-9 Voicemail Boxes:  $10/month

Extended Standard Voicemail Storage:  $5/month

To request any service or product, please submit a request thru PHONEWORKS:  https://uts.mcmaster.ca/services/communication-collaboration-and-storage/telecom/#tab-content-phoneworks