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  2. Important Update: New System for Directory and Phoneworks Requests

Important Update: New System for Directory and Phoneworks Requests

Posted on August 26, 2025
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We have moved the Faculty and Staff Directory and Phoneworks forms to a new, centralized ticketing system. This will help us streamline requests and improve service.

After you submit a request, you will now receive an automated email with a ticket number, allowing you to track its status and communicate with our team directly.

You can find the updated forms at their usual locations on our website.

  • F&S Directory
  • Phoneworks

Questions or assistance, please contact us at:  telecom@mcmaster.ca

 Telecom

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