Please be advised that directory update requests are moving to the new IT Service Portal. Our team is currently building an automated request form within the portal. In the meantime, the process for submitting directory changes has changed slightly. How to submit directory updates during this transition: While the new form is being finalized, you can submit directory updates through the IT Service Portal by following these steps: Submit a Request: Access the IT Service Portal to open a support ticket. Provide Listing Details: Please include all required listing changes (such as name, title, department, campus location, or phone extension) directly in the ticket description. Track Progress: Once submitted, you will receive a confirmation email with a ticket reference number to track your request and communicate with our team. We appreciate your cooperation as we complete this transition. An update will be posted once the new automated form is live in the portal.
Please be advised that directory update requests are moving to the new IT Service Portal.
Our team is currently building an automated request form within the portal. In the meantime, the process for submitting directory changes has changed slightly.
How to submit directory updates during this transition: While the new form is being finalized, you can submit directory updates through the IT Service Portal by following these steps:
Submit a Request: Access the IT Service Portal to open a support ticket.
Provide Listing Details: Please include all required listing changes (such as name, title, department, campus location, or phone extension) directly in the ticket description.
Track Progress: Once submitted, you will receive a confirmation email with a ticket reference number to track your request and communicate with our team.
We appreciate your cooperation as we complete this transition. An update will be posted once the new automated form is live in the portal.
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