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University Technology Services

UTS

Eduroam

Eduroam provides roaming wireless network access for external students, staff, and faculty at partner institutions.

What you need to know:

Eduroam provides roaming wireless network access for students, staff, and faculty at partner institutions. Users are able to authenticate using the same credentials as they would at their home institution. McMaster community members can use their MacID to gain access to the eduroam networks at affiliated institutions. Likewise, other institution members can access the McMaster eduroam network using their usual credentials.

All faculty, staff, and students of McMaster University can use the eduroam network at all educational institutes that support eduroam. A complete list of Canadian member institutions can be found here. Worldwide institutions can be found here.

When logging into eduroam, users much attach a realm name to their username in order to identify their home institution. For example, McMaster users would append @mcmaster.ca to their MacID when logging into any eduroam network. For example, enter johndoe@mcmaster.ca if johndoe was the MacID. Realm identifiers must always be included when using eduroam.

Each operating system will have a somewhat different configuration. McMaster eduroam network is nearly identical to the Mac-WiFi network. For that reason, the same setup instructions can be used for both. Simply substitute the name eduroam whenever you see Mac-WiFi.

Note: the name is case sensitive and must be entered as lowercase.

McMaster’s eduroam network is intended to be used by visitors from other participating institutions. McMaster staff, faculty, and students must continue to use the Mac-WiFi wireless network already provided.

The network restrictions placed on eduroam is at the discretion of the institution providing the service. At this time McMaster University provides full access to the Internet with the exception of a small number of protocols that have been deemed a security risk. For example, the Microsoft protocols are not routed outside the eduroam network. There is no guarantee that eduroam will provide the same access to resources as the home or visited institution’s standard wireless networks.

Users wishing to connect to eduroam must acquire support from their home institution only. Institutions hosting eduroam connectivity are not required to provide support to visiting guest users. For McMaster University faculty, staff, and students, please contact the UTS Service Desk either via email at uts@mcmaster.ca or via telephone at (905) 525-9140 ext. 24357.