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University Technology Services


Person of Interest/Role Based Accounts

Information on Person of Interest (POI) accounts and Role Based Accounts.

If you have any questions or are unable to resolve your issue, get support via the Service Desk.

Service Desk

Person of Interest

An individual who is not in the employ of McMaster and requires access to university systems in order to carry on collaboration with the university.

Role Based Accounts

An account not specifically assigned to a named individual, but rather a role, department or event is considered a role based account.

Service Delivery

The creation of POI and Role-based accounts takes approximately 5 business days upon completion of the form.  Please note, there could be delays in processing this request if the form is not completed correctly, or information is incomplete.

Expandable List

Requests must be submitted by full-time, University employees on behalf of the Person of Interest (POI).

  • The requester must complete the POI Request form
  • Go to and log in with your MacID and password.
  • Select Accounts and Access, then select POI Request Form.
  • Fill in all details.

Note: Both birth date and external email account are required fields. Failure to provide this information will delay processing the request.

Requests must be submitted by a full-time, McMaster employee who will act as sponsor/owner of the account.