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University Technology Services

UTS

McMaster IT Navigation Services

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk.

Service Desk

McMaster IT Navigation Services is a strategic service supported by the Office of the AVP & CTO, designed to guide McMaster employees through the complex landscape of technical IT projects. It connects teams, streamlines processes, enhances decision-making, and ensures that IT initiatives—from conception to implementation — are well-informed and successful.? 

McMaster’s IT Navigation Services offer a team of strategic IT professionals who will work with you to identify, understand and navigate the business need you require a technology solution for. This team will help guide you through the considerations, consultations and steps necessary for responsible and successful IT project delivery.? 

Visit the MacITGO SharePoint site to access related resources, connect with the IT Navigation Services team and view active Strategic IT Project dashboards.