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University Technology Services



EDUCAUSE is a nonprofit association that supports those who lead, manage, deploy, and use information technology at every level within higher education. As a member organization, staff across our organization have access to EDUCAUSE member benefits.

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk.

Service Desk

Who can use it?

McMaster staff members.

How much does it cost?

There is no cost associated with this service.

Service Availability


How to get it

Benefits of Educause membership include

  • Research and Publications: Access to cutting-edge research, data, analysis, benchmarking, toolkits, and publications on issues, technologies, and trends in higher education.
  • Professional Learning: Registration discounts for online and face-to-face events on a wide range of topics including enterprise IT, information security, teaching and learning, and more.
  • Topic-Based Communities: Opportunities to make connections with peers from around the world through topic-based events and online communities.
  • Career Development: Management and leadership skills training through the EDUCAUSE Institute and peer mentoring, as well as volunteer opportunities to contribute to the profession

How to Get the Most Out of Educause Membership

Follow the steps below to learn how to maximize your benefits:

  1. Login and update your profile: Create a profile to help tailor your member experience to your interests. Keep your profile up-to-date to be alerted of relevant resources and developments.
  2. Explore EDUCAUSE Membership Orientation: Discover some of the top tools and most popular resources EDUCAUSE members are using-curated for your area of interest.
  3. Join online discussion groups: These member-driven peer groups are perfect for sharing your ideas and expertise, finding solutions to pressing issues you’re facing, and exploring common interests.
  4. Explore 7 Ways to Get the Most Out of Your Membership: This quick outline gives you seven practical ways to engage with the vast collection of EDUCAUSE programs and resources.