Who can use it?
Students, alumni, applicants, faculty, staff, and retirees
Service Availability
24/7
Mosaic weekly maintenance
Every Thursday 6 p.m. – 10 p.m.; possible closures of sub-systems during this time.
How to get it
How much does it cost?
There is no cost associated with this service
What comes with this service?
Enroll in classes
View your timetable
View and print tax forms
View your grades and transcripts
View your pay stubs
Submit expense reports and more!
Frequently Asked Questions
General Issues
In many cases, clearing the cache in your browser and restarting the browser will resolve the issue. See the Section below on clearing cache.
How do I clear my cache?
In many cases, clearing the cache in your browser and restarting the browser will resolve the issue. See the Section below on clearing cache.
How do I clear my cache?
Depending on the operating system and browser being used the clearing the cache may be slightly different.
MacBook and iMac
- Safari browser: http://osxdaily.com/2016/01/17/empty-cache-safari-mac-os-x/
- Google Chrome: https://support.google.com/accounts/answer/32050?hl=en
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#firefox:mac:fx79
PC
- Chrome: https://support.google.com/accounts/answer/32050?hl=en
- Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
- Internet Explorer: https://support.microsoft.com/en-ca/help/17438/windows-internet-explorer-view-delete-browsing-history
Mobile
Depending on the device and browser being used the clearing the cache may be slightly different.
iPhone
- Safari browser on an iPhone and iPad: https://support.apple.com/en-ca/HT201265
- Google Chrome on an iPhone and iPad: https://support.google.com/chrome/answer/2392709?co=GENIE.Platform%3DiOS&hl=en&oco=0
- Mozilla Firefox on an iPhone and iPad :https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios
Android
- Chrome on Android phone or tablet: https://support.google.com/chrome/answer/2392709?co=GENIE.Platform%3DAndroid&hl=en
- Firefox on Android phone or tablet: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data
Expandable List
Please refer to the Transcript Request page on the Registrar’s web page for information on how to get your transcripts: http://registrar.mcmaster.ca/services/transcripts/request/
Inquiries regarding your grades not showing in Mosaic must be directed to your faculty office or the registrar’s office for comment.
Instructions on how to obtain your T2202A certificate can be found at https://student-accounts.mcmaster.ca/self-service/tax-forms/
Please refer to https://registrar.mcmaster.ca/mytimetable/
Check out the following websites for useful information on My Timetable.
Frequently Asked Questions: https://registrar.mcmaster.ca/mytimetable/faq/
Tutorial videos: https://registrar.mcmaster.ca/enrol/steps/mytimetable/
To get enrollment verification/RESP letter please Click Here.
Please contact the Registrars Office
Website
Location
Gilmour Hall, 108
Service Hours
Monday to Friday
8:30 a.m. – 4:30 p.m.
Please contact your academic advisor.