Note: This process requires that you know your MacID password and you wish to change it. If you have forgotten your password, you must follow the Forgot my Password process found below.

Step 1. Log into https://maciam.mcmaster.ca using your existing MacID and password. Once logged in, click on “Manage Passwords”.

Step 2. You will see an entry on this page entitled “ADS” under the application heading. On the far right, click on the “Change” button.

Step 3. Enter your current password in the field provided. Enter your new password and confirm the new password in the fields provided. Click Submit and wait for the action to complete.

Step 4. The final page will return you to the Passwords page and show “Completed” under Action Status.

If you have forgotten your MacID password, you can reset it by going to https://maciam.mcmaster.ca

Enter your MacID  

• Click on Forgot Password. 
• Input the answers to your authentication questions 
• When correctly answered, enter your new password twice 
• Click on Submit

If this does not work for you, we will require your Person ID number and your barcode and you will need to reactivate your MacID.  

If this does not work for you, please contact the Service Desk. We will require your Person ID number and your barcode and you will need to reactivate your MacID.

Contact Us

1. Go to https://maciam.mcmaster.ca and select Need help with your MacID?
2. Select I Forgot My MacID then click Next.
3. Enter your 9 digit Person ID #, your 14 digit Barcode and your date of birth in mm/dd/yyyy format. Click Submit.
4. Your MacID will be displayed on the screen.