Who can use it?
Licensed departments/users
Service Availability
24/7
What is DocuSign?
DocuSign, an eSignature solution being provisioned in partnership with Strategic Procurement for McMaster University.
- DocuSign is a cloud-based service with the ability to provide eSignature service effectively and efficiently.
- Enables the user to effectively sign contracts and agreements securely, easily with an eSignature.
- Support remote working capabilities brought on by the pandemic.
- Cost effectively provide eSignature capabilities through a McMaster envelope license.
Information Box Group
Getting Started
Request DocuSign eSignature License (Envelope) for your department/faculty through UTS Service Request.
Tutorials
Frequently Asked Questions
What will happen to existing documents and envelopes created through the Standard Plan prior to February 2nd, 2023?
- There will be no effect/impact to the documents and envelopes that were created, in progress, and managed under the Standard Plan prior to February 2, 2023.
Will there be changes to the DocuSign interface?
- Yes, DocuSign users will see and have access to additional features in Business Pro Plan.
Need a refresher or are you new to DocuSign? Please see the information below.
- Please request DocuSign eSignature License (Envelopes) for your department/faculty through a UTS Service Request
- Access DocuSign eSignature at DocuSign | #1 in Electronic Signature and Agreement Cloud using your MAC ID credentials.
- Get comfortable preparing, sending, and signing documents with DocuSign Support resources.
- To expand your knowledge, see the Learning Portal, Course Catalog and Course Schedule at the DocuSign University.
- Need Accessibility Support, kindly see DocuSign Digital Accessibility Support Center and DocuSign Supports Accessibility Standards.
You can use DocuSign on most commercial agreements in Ontario but you cannot use DocuSign on the following types of documents:
- wills and codicils
- trusts created by wills or codicil
- powers of attorney, to the extent that they are in respect of an individual’s financial affairs or personal care
- negotiable instruments (which can include cheques, promissory notes and bills of exchange).
While DocuSign does have information security functionality, including Truste and xDTM, how you use DocuSign has a big impact on confidentiality and security. It is vital to ensure all signees of a document are verified, including email addresses, to ensure that the information is shared only with those individuals who are authorized to have access to the information.