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University Technology Services


Mosaic Employees and Faculty

Access to pay stubs, tax forms, submitting expense reports, etc.

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk.

Service Desk

Who can use it?

Students, alumni, applicants, faculty, staff, and retirees

Service Availability


Mosaic weekly maintenance

Every Thursday 6 p.m. – 10 p.m.; possible closures of sub-systems during this time.

How to get it

How much does it cost?

There is no cost associated with this service

What comes with this service?

View and print tax forms

View career opportunities

View your pay stubs

Access to regulatory training

Submit expense reports and more!

Frequently Asked Questions

General Issues

In many cases, clearing the cache in your browser and restarting the browser will resolve the issue. See the Section below on clearing cache.

How do I clear my cache?

Depending on the operating system and browser being used the clearing the cache may be slightly different.

Macbook and iMac



Depending on the device and browser being used the clearing the cache may be slightly different.



Inquiries regarding access to the Faculty Centre must be directed to your Faculty Office (not department office) or the registrar’s office for comment.

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Mosaic Human Resources

You need to allow pop up windows in your web browser in order to view your T4 slip. Please see instructions on disabling pop-ups at pop-up exceptions.

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Note: you must have Excel installed locally on your computer to use Smart View.  It will not work though the O365 Browser version of Excel.  When working remotely, you must also have a McMaster VPN connection.

View Set Up Instructions

Download Smart View

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Mosaic Access

If you need additional access to HR, Finance or Campus Solutions functions in Mosaic, your supervisor will need to submit a ticket through After logging in, select Accounts and Access, then select Mosaic Access Request.