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University Technology Services

UTS

Mosaic Student Centre

Mosaic Student Centre allows you to enroll in classes, view your timetable, view and print tax forms and more!

If you have any questions, or are unable to resolve your issue, support can be received via the Service Desk

Service Desk

Who can use it?

Students, alumni, applicants, faculty, staff, and retirees

Service Availability

24/7

Mosaic weekly maintenance

Every Thursday 6 p.m. – 10 p.m.; possible closures of sub-systems during this time.

How to get it

How much does it cost?

There is no cost associated with this service

What comes with this service?

Enroll in classes

View your timetable

View and print tax forms

View your grades and transcripts

View your pay stubs

Submit expense reports and more!

 

Frequently Asked Questions

General Issues

In many cases, clearing the cache in your browser and restarting the browser will resolve the issue. See the Section below on clearing cache.

How do I clear my cache?

In many cases, clearing the cache in your browser and restarting the browser will resolve the issue. See the Section below on clearing cache.

How do I clear my cache?

Depending on the operating system and browser being used the clearing the cache may be slightly different.

MacBook and iMac

PC

Mobile

Depending on the device and browser being used the clearing the cache may be slightly different.

iPhone

Android

Expandable List

Please refer to the Transcript Request page on the Registrar’s web page for information on how to get your transcripts: http://registrar.mcmaster.ca/services/transcripts/request/

This is likely due to your pop-up blocker in your browser stopping the document from displaying. You will need to add an exception to your pop-up blocker to allow pop-ups for this site. Please see the complete instructions for doing so available at pop-up exceptions.

Inquiries regarding your grades not showing in Mosaic must be directed to your faculty office or the registrar’s office for comment.

Instructions on how to obtain your T2202A certificate can be found at https://student-accounts.mcmaster.ca/self-service/tax-forms/

Check out the following websites for useful information on My Timetable.

Frequently Asked Questions: https://registrar.mcmaster.ca/mytimetable/faq/

Tutorial videos: https://registrar.mcmaster.ca/enrol/steps/mytimetable/

To get enrollment verification/RESP letter please Click Here.

 

Please contact the Registrars Office

Website

Location

Gilmour Hall, 108

Service Hours

Monday to Friday
8:30 a.m. – 4:30 p.m.

Online chat hours

Monday to Thursday
10:00 a.m. – 12:30 p.m. and 1:30 – 3:30 p.m.