Zoom FAQ’s

Expandable List

If you have had a previous Basic or Licensed Zoom account with your McMaster email address, you can merge the two accounts into one account under the McMaster instance.
To merge the accounts, the first time you log into https://mcmaster.zoom.us, you will be presented with an option to merge the two accounts. Select “Yes, I want to merge the accounts” and all data from your previous account will be merged into your McMaster account and you will have one account.

It is possible to appoint a delegate to book meeting on your behalf. However, the delegate must have a licensed account. Basic accounts are not eligible to act as delegates. To appoint a delegate

  1. Log into https://mcmaster.zoom.us,
  2. On the left panel select Settings
  3. Under the heading of Meeting at the top, select Other.
  4. Under the heading Scheduler Privilege, select the + symbol beside “assign scheduling privilege”.
  5. Enter the McMaster macid@mcamster.ca for the people to be assigned as delegates, then click on assign.

You can also view for whom you have been given delegate access.

  1. Sign into McMaster.zoom.us to access your cloud recordings.
  2. Click on Recordings in the left sidebar.
  3. Click on Cloud Recordings.
  4. Select the recorded Zoom events you wish to download.
  5. Click on the ellipsis and select Download.
  6. Click on Download to confirm.

You do not have access to Zoom It is recommended that you download Zoom cloud recordings that you wish to keep in advance before the end of your program or work agreement with the university.

Please refer to the Zoom Blog page for information on preventing uninvited users from interrupting your Zoom conference. Otherwise known as Zoom bombing.

Students may be a participant in any Zoom meeting to which they are invited without any time restrictions and without the need for a license. Students who need to organize and host meetings with classmates or instructors are encouraged to use Microsoft Teams as the tool of choice.

It is strongly encouraged that prior to your first Zoom meeting, you review the Zoom Video Conferencing Best Practices for Privacy and Security.

Breakout rooms are available for use. However, you need to turn on this feature in your profile settings.
Please refer the Zoom Website.

For accessibility questions visit the McMaster Accessibility Hub.

Role Based accounts are not eligible for a Zoom license account or basic user account in the McMaster instance.